Compassion in Action

Become a TIP volunteer and offer calm, compassionate support to individuals and families during moments of crisis.

January 2027 Volunteer Training Academy

Start the New Year with a New Way to Serve Your Community

Our next TIP of Long Beach Volunteer Training Academy is planned for January 2027.

Learn how to provide emotional and practical support to people experiencing traumatic events and become part of a team serving Long Beach and surrounding communities.

January 2027 • Dates TBD

VOLUNTEER INTEREST FORM

Complete our short interest form to confirm that you meet the basic volunteer requirements and receive information about next steps and upcoming training dates.

How We Help the Community

Compassion When It Matters Most

TIP volunteers provide a calm, compassionate presence alongside first responders during some of life's most difficult moments. By offering emotional first aid and practical support in the critical hours following a traumatic event, volunteers help individuals and families begin to navigate what comes next.

During the Academy, volunteers learn to:

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Understand how crisis and trauma can affect individuals and families

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Offer calm, compassionate presence during emotionally intense situations

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Practice active listening and supportive communication

04

Support survivors without judgment, advice, or direction

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Work collaboratively alongside first responders as part of a coordinated response

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Maintain healthy boundaries and practice volunteer self-care

Volunteers are never expected to handle situations beyond their role.

The Training Academy

What the Training Teaches

TIP volunteers complete a comprehensive 55-hour Volunteer Training Academy designed to prepare them to provide emotional first aid and practical support alongside first responders during moments of crisis.

No prior crisis response or mental health experience is required. The Academy provides structure, guidance, and hands-on practice in a supportive learning environment.

More Than Training

What Volunteers Gain

The skills and connections volunteers develop through TIP extend far beyond the moments they spend responding to a crisis.

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Confidence in offering calm, compassionate presence during difficult situations

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Stronger listening and communication skills that carry into everyday life

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A deeper understanding of trauma and crisis and how they affect individuals and families

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Experience working alongside first responders and community partners

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A meaningful sense of purpose that comes from helping others during critical moments

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Connection to a supportive team grounded in care, service, and shared commitment

Finding the Right Fit

Is TIP Volunteering Right for You?

TIP welcomes people from a wide range of backgrounds who feel called to serve their community during moments of crisis. Successful volunteers are compassionate, dependable, and able to remain calm during emotionally intense situations.

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Good Listeners

Able to be present with people during difficult moments without judgment.

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Calm & Grounded

Able to remain steady during difficult or emotionally charged situations.

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Team Oriented

Value collaboration and are comfortable working alongside first responders and fellow volunteers.

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Dependable

Able to commit to training, ongoing education, and regular on-call service.

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Open to Learning

Receptive to training, feedback, continued growth, and support from the TIP team.

Before You Get Started

Volunteer Requirements

These requirements help ensure volunteers are prepared, supported, and able to serve safely alongside first responders.

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At least 18 years of age

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Live in Long Beach or a surrounding community

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Able to attend all required Volunteer Training Academy sessions

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Able to successfully complete a background and fingerprint check

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Valid driver's license, clean driving record, your own reliable vehicle, and current auto insurance

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Able to commit to three 12-hour on-call shifts per month

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Able to attend monthly Continuing Education meetings

Bilingual volunteers are encouraged, but not required.

From Interest to Service

Your Volunteer Journey

Becoming a TIP volunteer is a thoughtful, supported process. Each step builds knowledge, confidence, and readiness before you begin serving the community.

1. Submit an Interest Form

Tell us you're interested and confirm that you meet the basic volunteer requirements.

VOLUNTEER INTEREST FORM

2. Complete an Application

We'll send you an application so we can learn more about you and your interest in becoming a TIP volunteer.

3. Talk With a TIP Team Member

Meet with a member of our team to learn more about the role, discuss expectations, and ask questions.

4. Attend the Training Academy

Complete TIP's comprehensive 55-hour Volunteer Training Academy. A $45 training fee is required to help offset training costs.

5. Complete Background Screening

Complete required background screening and Live Scan fingerprinting. Live Scan is provided at no cost through the Long Beach Police Department.

6. Complete Field Training

Continue learning alongside experienced TIP volunteers, including a police ride-along and supervised field experience.

7. Graduate & Begin On-Call Service

After successfully completing training requirements, you'll graduate and begin serving alongside first responders in the community.

In Their Own Words

Volunteer Voices

Real reflections from community members who serve with TIP.

“Volunteering with TIP has deepened my connection to the city I've called home for decades. I've met incredible survivors and first responders, and the Emotional First Aid skills I've learned have positively shaped every part of my life.”

— TIP Volunteer

“I was nervous on my first call, but the moment I arrived, my training took over. TIP gave me the confidence to stay calm, trust the process, and offer a steady presence when it mattered most.”

— TIP Volunteer

Ready to Take the Next Step?

Start Your TIP Volunteer Journey

If you're interested in serving your community alongside first responders, complete our short interest form to get started.

VOLUNTEER INTEREST FORM